Privacy Policy

Privacy Policy

Effective Date: July 25, 2025

1. Introduction

This Privacy Policy describes how Imtisal Traders Ltd. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website at https://imtisaltradersltd.com/.

2. Contact Information

If you have questions about this policy or your personal data, or if you would like to make a complaint, please contact us using the details below:

  • Trade Name: Imtisal Traders Ltd.
  • Address: OFFICE 332, 85 DUNSTALL HILL WOLVERHAMPTON UNITED KINGDOM WV6 0SR
  • Email: info@imtisaltradersltd.com
  • Phone: +447411545306
  • Business Hours: 9:00 am to 4:00 pm (EST)
  • Support: 24/7 on Live Chat & WhatsApp

3. Personal Information We Collect

When you interact with our services, we may collect the following types of personal information from you:

  • Information You Provide: We collect information you directly provide to us, such as your name, billing and shipping address, email address, phone number, and payment information. This is typically gathered when you create an account, place an order, or contact us.
  • Automatically Collected Information: We automatically collect certain information about your device and your interaction with our website using cookies, log files, web beacons, and other tracking technologies. This may include your IP address, browser type, time zone, and information about the pages you view.
  • Third-Party Information: We may receive information about you from third parties, such as payment processors and shipping partners, to fulfill your order and prevent fraud.

4. How We Use Your Personal Information

We use the personal information we collect for various purposes, including to:

  • Provide Products and Services: Fulfill your orders, process payments, ship products, and manage your account.
  • Communicate with You: Send order confirmations, shipping updates, and respond to your inquiries.
  • Marketing and Advertising: With your consent, we may send you promotional emails about new products, special offers, and other updates.
  • Improve Our Services: Analyze customer behavior and website usage to enhance our products, services, and website functionality.
  • Security: Detect and prevent fraud and other malicious activities.

5. Sharing Your Personal Information

We may share your personal information with third parties to help us provide our services and fulfill our obligations. These third parties include:

  • Service Providers: Companies that assist with payment processing, shipping, and order fulfillment.
  • Marketing Partners: Platforms that help us with targeted advertising and marketing campaigns.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights and the safety of our customers.

We do not sell your personal information to third parties.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to have it corrected, or to request that it be deleted. If you would like to exercise these rights, please contact us using the details provided above.

7. Cookies

Our website uses cookies to enhance your Browse experience, remember your preferences, and track your activity. You can control or block cookies through your browser settings, but please note that some features of our website may not function correctly as a result.

8. Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page.

10. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party websites you visit.