Customer Services
Customer Services
Welcome to the Imtisal Traders Ltd. Customer Service hub. We are dedicated to providing you with an excellent shopping experience and are here to help with any questions or concerns you may have. Your satisfaction is our top priority.
How We Can Help
Our team is ready to assist you with a wide range of inquiries, including:
- Order Inquiries: Get updates on the status of your order, track your package, or make changes before it ships.
- Returns & Exchanges: Learn about our 100% money-back guarantee and how to initiate a return or exchange.
- Product Information: Get more details on product specifications, sizing, and availability.
- Billing & Payments: Find answers to questions about billing, payment methods, and charges.
- Website Assistance: Receive help with account creation, login issues, or general website navigation.
- Technical Support: Get assistance with any technical issues you may encounter while using our website.
Reach Out to Us
We offer multiple ways to get in touch with our team. Please choose the method that works best for you.
- Live Chat & WhatsApp:
- For immediate assistance, our support is available 24/7 via Live Chat and WhatsApp.
- Look for the chat icon on our website to start a conversation.
- Email:
- For less urgent inquiries or detailed questions, you can email us. We aim to respond to all emails within [e.g., 24-48 business hours].
- Email Address: info@imtisaltradersltd.com
- Phone:
- Speak directly with a customer service representative during our business hours.
- Phone Number: +447411545306
- Business Hours: 9:00 am to 4:00 pm (EST)
Our Commitment to You
We are committed to resolving your issues promptly and professionally. Our team is trained to handle your requests with care and provide you with clear, helpful solutions. We appreciate your feedback and continuously strive to improve our services to meet your needs.
Thank you for choosing Imtisal Traders Ltd. We look forward to assisting you.